Act on the Feedback, then Measure the Impact

Published Article: Act on the Feedback, then Measure the Impact. Craig, Graeme, Human Resources, June 1998. Institute of Personnel Management, NZ.

Written from the inside by a General Manager, this article describes how 360 Facilitated® is used to promote manager development and culture change. Managers improve 50% as measured by staff.

Download the pdf article at Act_on_feedback.